Help with Pentos
Pentos is made by one person. Email reaches me directly and I answer every message, usually within a few days.
Read the documentation first
The Pentos documentation covers every part of the app: how envelope budgeting works, the register, importing a statement, rules, schedules, goals, reports, and backups. Most questions are answered there, and answered in more detail than an email can manage.
Two starting points worth knowing:
- Get started takes a new install to a fully assigned month.
- Troubleshooting lists the usual causes when a number looks wrong.
There is also a Getting Started guide inside the app, in Settings, which works offline like everything else.
Getting your data out
One tap exports your entire budget as a portable backup file you can restore on any iPhone running Pentos, or as plain CSV for spreadsheets. Both live in Settings, and both write through the standard share sheet, so the file goes wherever you send it: Files, AirDrop, or your own cloud storage.
Keep a backup file if there is any chance you will reinstall. Pentos stores your budget only on your device, so deleting the app deletes the data with it and there is no copy anywhere else to restore from.
Common questions
The full FAQ lives in the documentation. The four asked most often:
Which devices does Pentos run on?
Available on iPhone, iOS 18 and later. There is no iPad or Mac version.
Is there a subscription?
No. Pentos is a one-time purchase with no subscription and no in-app purchases. Every feature is included, and future updates come with it.
Does it need an internet connection?
Never. Pentos makes no network connections at all, so it behaves exactly the same on a plane as it does at home.
What happens if I delete the app?
Your data goes with it. Keep a backup file if you might come back, because there is no copy anywhere else to restore from.
What Pentos does not do
Worth knowing before you buy, so nothing comes as a surprise:
- iPhone only, iOS 18 and later. No iPad or Mac app.
- No connection to your bank of any kind. Transactions arrive by import or by hand.
- Nothing is shared between devices. One device holds one budget, and moving it means moving a backup file.
- Undo covers the current session. It does not survive quitting the app.
Contact
Email supportpentosbudget.com with questions, bug reports, or ideas.
For a bug, it helps to include your iOS version, what you were doing when it happened, and whether it happens again if you repeat the steps. Screenshots are welcome; nothing is collected automatically, so anything you send is only what you chose to send.
See also the documentation, the privacy policy, and the overview of what Pentos does.